Privacy Policy

Last Updated: May 2026

At Bike Rental Varanasi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or rent our vehicles.

1. Information We Collect

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a booking form, and in connection with other activities, services, features or resources we make available. Information we may collect includes:

• Name
• Phone Number
• Driving License Details
• Government-issued ID documents (Aadhaar, Passport)

2. How We Use Collected Information

We collect and use your personal information for the following purposes:

• To process transactions: We use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively.
• To communicate with you: We use your phone number to send booking confirmations, updates, and respond to inquiries via Call or WhatsApp.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Your physical ID documents submitted as security deposits are stored safely in our locked facility and returned to you immediately upon the safe return of the vehicle.

4. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., Police or RTO).

5. Changes to This Privacy Policy

Bike Rental Varanasi has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

6. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bike Rental Varanasi
Bela Rd, near Raj English School, Kalpnath Vihar Colony, Paharia, Varanasi – 221007
Phone: +91 88373 96279